Potential Use Cases

Eligotech helps companies getting disparate data into one environment (data reservoir). From that moment on, the data-aware users or applications can get the data that most matters in an easy and affordable way.

From easy access to large volumes of data by the marketing departments for identifying interesting patters, potential fraud within insurance companies and building customer profiles in retail, most use cases are still being discovered.

Find out how Eligotech can help companies making a difference with their data.

Harpoon Platform

Challenge:

  • Collect and using car black-box data from cars
  • Generate precise statistics on users
  • Develop customer profiling based on their behavior
  • Provide personalized offer to the customers

Problem:

  • Too expensive
  • Lack of skills, too complicated
  • Time consuming

Results

Solution:

  • Hadoop for cost-effective storage
  • Harpoon for managing the whole data life-cycle and building customer profile
  • Enabled them to tailor their customer offers

Benefit:

  • Completed in 20% of the implementation time
  • Increase of customer service
  • Integrated in existing environment (no-black box)

Increase operational speed up to 3-5x
Reduce costs up to 70%

Harpoon Platform

Challenge:

  • Store 10 years of CDR (Call Detail Records) from mobile
  • Current infra to slow and to costly
  • Reporting based on ad-hoc queries
  • Access by 3rd partie (growing)

Problem:

  • Current RDBMS too expensive
  • Not meeting performance requirements

Results

Solution:

  • Hadoop implementation
  • Eligotech Harpoon for importing, security and discovery
  • Detailed reports for 3rd parties

Benefits:

  • Ability to store much more data in cost-effective way
  • Scalable solution
  • Ability to meet new requirements from growing # of 3rd parties
  • Already ideas for new business models / use cases

Increase self-service for 3rd parties
Meet government requirements

Harpoon Platform

Challenge:

  • Store all (historical) PoS data in a single location
  • Creating a 360 degrees customer view
  • Requires daily updates on profiles
  • Integrating across multi-channel

Problem:

  • Too expensive in traditional RDBMS
  • No Big Data skills available
  • Easily integrated with CRM and (WMS) Warehouse Management System
  • Require daily updates on customer profiles

Results

Solution:

  • Eligotech Harpoon for importing PoS and CRM data
  • Implementing customer 360 profile algorithms
  • Expose profiles to business applications
  • Run daily jobs to update profiles

Benefits:

  • Ability to store much more data in cost-effective way
  • Use Big Data without worrying about complexity
  • Better understanding of customer
  • Making personalized offers to customers

Optimizing product assortment
Enhancing customer experience

Harpoon Platform

Challenge:

  • Creating a 360 degrees customer view
  • Reducing fraud
  • Better credit management
  • Integration across multi-channel

Problem:

  • No unified place for data storage
  • No Big Data skills available
  • Security
  • Updating customer profiles on a daily basis

Results

Solution:

  • Eligotech Harpoon for importing customer transaction data
  • User/group/role-based security
  • Implementing customer 360 profile algorithms
  • Expose profiles to business applications

Benefits:

  • Improvement of customer service
  • Reducing business risk
  • Preventing transaction fraud
  • Making personalized offers to customers

Fraud detection and prevention
Risk management based on unique risk profiles

Harpoon Platform

Challenge:

  • Tailoring advertisements
  • Increase conversion rate adds
  • Creating a 360 degrees customer view
  • Integration across multi-channel

Problem:

  • Data in many different data sources
  • No Big Data skills available
  • Security

Results

Solution:

  • Eligotech Harpoon for creating a single version of the truth
  • User/group/role-based security
  • Implementing customer 360 profile algorithms
  • Integration with current web environment

Benefits:

  • Increased conversion rates
  • Increased click-through rates on adds
  • Much better performance website
  • Making personalized offers to customers

Increased conversion rates
One version of truth for all data

Harpoon Platform

Challenge:

  • Integration of Smart Meter data
  • Forecasting energy demand
  • Determine usage patterns
  • Collecting data from Smart Grids

Problem:

  • Storage of high volume of (smart meter) data
  • Data stored cross-departmental
  • Slow report generation because of large volumes of new data
  • Data storage cost

Results

Solution:

  • Eligotech Harpoon for collecting Smart Meter & Smart Grid data in real-time
  • Algorithms to create usage patters
  • Algorithms to forecast energy demand
  • Creation of report data on large volumes of data

Benefits:

  • Accurate energy demand forecasting
  • Better energy trading performance
  • Preventing outages
  • Insight in quality of network

Full insight in usage/demand patterns
Optimized energy trading

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